Shipping and Delivery
FREE DELIVERY TO MAINLAND UK
Fabulous Furniture offering free delivery throughout the UK in most cases! Unless you live in the Channel Islands, the nether regions of Scotland, or off shore, there are no extra charges for delivery. If you do live in a region of the UK that is difficult to get to, we will contact you to confirm if there will be an additional charge for delivery. Due to the size, weight and fragility of our products we like to make sure they arrive safe and sound to our customers. This is why we have our own dedicated transport team which operates from our Blackpool HQ. Our fleet of vehicles include 12-18 Ton wagons, box vans, transit vans, cars and 3-wheel motorbikes!
It is generally the heavier and large volume orders which we deliver ourselves, and this takes up to 2 weeks typically. For smaller orders and single box items, we use next day couriers. If an order of this nature is placed before midday, it is usually with the customer the following week day.
If you need more information regarding delivery times and extra charges please call us on 01253 600616 or email us at firstname.lastname@example.org and our team of helpful staff will be happy to assist.
How long does delivery take?
Dependant on the item and delivery location, transit time can take from 24 hours to 3 weeks. Small items are usually delivered by fast courier services whereas large items and multiple packages are consigned on our own fleet of vans. We cover the mainland and Ireland on a 3 week cycle so although the majority of deliveries take place within 2 weeks, if you have just missed the cycle it can take 3 weeks. We also carry our urgent deliveries for an extra charge. If you simply stipulate a deadline we will quote you if there is an additional shipping fee. We need a contact phone number to be able to advise you the day before delivery and to find out if you will be at home on the delivery day.
Do you have a catalogue?
Only the on-line shopping section. We do not stock a hard copy of a brochure as our stock range is continually changing. We recommend visiting the website on a regular basis to get as many great bargains as you can!
Do you ship abroad?
At the moment we are sticking to the UK only however watch this space because we have plans for starting to ship to the US and Europe in the near future.
If I change my mind after I have received the goods, can I send it back with a full refund?
We apologize but we do not accept returns if the item is delivered in perfect condition. Please see our Conditions of Sale for details on the cool-off period if the item is unopened. Of course if the item arrives broken or defective we will exchange it.
ADDITIONAL SHIPPING COSTS
Fabulous Furniture has a standard free delivery policy for most orders to the UK, no matter what the size of the order. If, however, delivery is to be made outside the standard delivery zones in the UK (For instance, Northern & Southern Ireland, Guernsey, Jersey, Isle of Man, Isle of White, some regions of Scotland, etc) there may be an additional surcharge applied to the order. Please be advised that your order will not be shipped before this surcharge is paid and that Fabulous Furniture will contact you to confirm the amount. The charge will be relative to the costs incurred by Fabulous Furniture to provide the safety and security of making sure your goods arrive in Fabulous condition.